Jumat, 21 Oktober 2011

Weekly Inspiration


110bch, originally uploaded by River Valley Design.

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Rabu, 19 Oktober 2011

Renewing as an Etsy Marketing Strategy

Before Etsy switched their default search to relevancy you could pay $.20 to renew an item and get bumped to the top of the search results (which benefited larger sellers who could afford to spend the money to renew dozens of times a day). Relevancy search hasn't been a benefit to every seller but it is a much more fair system for sellers of all sizes, the quality of your titles and tags matters more than your budget for renewals.

Renewing items isn't totally useless though. Lets look at a few ways people find items:
  • Search: Relevancy is king, if your items aren't relevant to the search you're unlikely to rank highly in results. Your titles and tags are the most important things here, however recency still plays a part so newer items that are highly relevant are more likely to show up at the top of search results.
  • Categories: Etsy's category pages are still sorted by recency so people browsing that way will still see the most recent items listed or renewed.
  • Your Shop Home Page: Renewed items get pushed to the top of your shop which makes it look fresher for returning visitors. You could also use the rearrange shop tool every day or so to do this as well.
  • Etsy Mini: If you use this widget on your blog or other web page it is sorted by newest items (unless you choose to show featured items)
  • Facebook Fan Page App: Etsy's official Facebook app puts a tab on your fan page that displays your shop ordered by most recent items.
  • RSS Feed: Your shop feed (found at http://www.etsy.com/shop/yourshopname/rss ) can be used for automatically posting new or renewed items to various services like Twitter, Facebook, email newsletters, etc.
As you can see if you rely only on Etsy internal traffic then renewing helps but is limited, the vast majority of people browsing Etsy use the search rather than categories so making sure you have good titles and tags is a better use of your time than renewing items. If you use external tools then the impact of renewing can be greater. Should you rely on renewing to bring you all your sales? Absolutely not. Should it be a part of your overall strategy? Yes, renewing a handful of items regularly that are close to expiring is a good idea.

Renewing Tools
You can save yourself some time by scheduling your renewing using the following tools:

Clockbot - Lets you schedule specific items to renew, this is a free tool (not counting the $.20 listing fee from Etsy). You can schedule for days or weeks in advance but every item and time has to be selected for each scheduled renewal which can be time consuming.
Etsy on Sale - You can buy unlimited renewing options in monthly increments, I use this tool just because I can schedule renewing to occur at set intervals automatically (every 9 hours currently). It costs a small amount of money but I personally find it worthwhile for the convenience.

Senin, 03 Oktober 2011

Don't be Fooled by Big Numbers in Ad Stats

I originally wrote this as a section of my Squidoo lens "Using Etsy Search Ads to Promote Your Shop" but I think it's so important I want to post it here too. While this is written for the new Etsy Search Ads it applies equally to Google Adwords, Project Wonderful, or any other advertising you run. To get the most for your money and to be the most effective you have to look objectively at the numbers.

Don't be Fooled by Big Numbers
Lots of impressions and clicks doesn't mean a good CTR. 

Here's a perfect example. For 6 days I ran "polymer clay" as a keyword for my ads. This is a term that you would assume would perform well for my items because I make polymer clay jewelry. It also garnered the most impressions and clicks for that time frame.

However when you actually do the math and look at the CTR for this keyword you can see that it wasn't actually a good keyword for me to use with a CTR of under 1%. In contrast, over the same period of time "squid" received 359 impressions and 8 clicks for a CTR of 2.23%, "octopus" had a CTR of 2.36% and my best keyword in terms of click through rate was "halloween jewelry" which had a CTR of 3.64% (though being a seasonal term will be just about useless for most of the year).

Be willing to waste a little bit of money to run ads for one week to determine click through rates then mercilessly eliminate those with low click through percentages. Those with low impressions (less than 100) and no clicks be willing to let run a bit longer to see if they do, a keyword that only get 30 views in 2 weeks but get 1 click may not be getting much visibility but when it does it's effective.

NOTE: Since the changes eliminating low performing keywords went into effect this morning the overall CTR for my ads today has improved dramatically. Next week I'll do another follow up with data from a longer time frame.

Jumat, 30 September 2011

Weekly Inspiration


Blue stripes stud earrings, originally uploaded by KooKooCraft.

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Rabu, 28 September 2011

Quick Note on Etsy Search Ads

Search Ads on Etsy started this morning. The grand experiment has begun and I hope it's a grand success as well.

I've put together a tutorial lens on Squidoo all about Search Ads including a lot of how to set them up and my personal thoughts on choosing keywords and evaluating your ad results (seriously, I put a lot of thought into the evaluation section and I think it's a good method for a more objective evaluation).

Since Search Ads have only begun this is a work in progress and it will be refined over the coming weeks.

Note: I was hoping so be busy evaluating the first day and posting live updated on @HandmadeBizBlog and @Noadi on Twitter but I've had a minor emergency involving a smoking light socket and will be dealing with repairs going on in my living room today. Updates will be sporadic.

Senin, 26 September 2011

It Will Never be a "Level Playing Field"

It's an unpleasant fact of life that things aren't always fair. As a small handmade business you have to compete with bigger businesses with bigger budgets and lower prices, more successful and experienced small businesses, and sheer diversity of products available on the market. It can be frustrating and depressing at times.

There's also nothing you can do about it.

What you can do something about is your own business. You can take better photos, write better descriptions, promote your business more, write a blog, build a fanbase on facebook, and all the other things I've written blog posts about. You can only control you. As we get closer to the busy holiday shopping season it's important to remember this and to focus on those things we can do instead of getting sidetracked by the things we have no control over.

Jumat, 23 September 2011

Etsy Relevancy Search 45 Days Out

When I first posted about looking at Etsy Relevancy objectively it was about a week later. It's now 45 days out and how is my shop doing? Well sales are up over this time period last year but there were things going on last year that affected my ability to make, list, and relist items so it's hard to tell how badly that affected my sales over this time frame last year. My sales are also up over the 45 days immediately prior to the relevancy switch which I think is a better gauge of how things are going. The big payoff though is looking at site search stats:
The blue line is the last 45 days since relevancy, the green line is the 45 prior to the switch.
Visits with search: +60.74%
Total Unique Searches: +59.36%
If something is hurting my sales right now it certainly isn't the new search. Of course some sellers are doing worse with this change and I am sorry this change is hard for them, anyone who wants me to help them improve their shop is welcome to contact me with any questions. However the people making sweeping statements about how Etsy is killing their business and no one is making sales or getting traffic is just outright wrong (Etsy's own statistics show sales in August were way up over both last year and July).